Oct 28th is “National First Responders Day”. Gratitude to First Responders for being a boundless source of inspiration not just to (T)PMs, but for everyone.
When I think about "first responders," I envision dedicated and brave professionals who are the frontline heroes during emergencies and disasters. These individuals include paramedics, firefighters, police officers, emergency medical technicians (EMTs), and other trained personnel. First responders are equipped to handle a wide range of critical situations, from medical emergencies and natural disasters to accidents and fires. I also think about their unwavering commitment to saving lives, their quick thinking under pressure, and their ability to provide essential aid and comfort to those in distress. First responders are often the first on the scene, working tirelessly to ensure the safety and well-being of others. Their courage, resilience, and selflessness are truly inspiring, and they play a vital role in society by safeguarding communities and providing essential emergency services.
When it comes to the tech world, In corporations such as Amazon, Google, and Facebook, it's common to hear questions like, 'Who's leading this project? Have we appointed a (T)PM? Who will be the designated TPM?'"
Which translates to “Can we assign a First Responder to this problem who will figure this all out”. Often, in Tech, TPMs resemble First Responders, as they both possess key qualities and skills vital to their specific roles.
Let’s be totally honest, nothing can be compared to first responders as there is no bigger thing than saving lives, but here is my attempt to pen down how First Responders serve as a significant source of inspiration for TPMs, profoundly shaping their approach to their roles. Their dedication and courage resonate deeply, motivating TPMs in their own professional endeavors."
Leadership: Program Managers need strong leadership skills. Program Managers lead teams of professionals, guiding them toward achieving organizational goals, just like First Responders who lead in crisis situations, making critical decisions and providing direction to ensure the safety and well-being of others.
Crisis Management or Decision making under Pressure: Both Program Managers and First Responders are trained to handle crisis situations effectively. Program Managers deal with project setbacks, unexpected issues, and changes in scope, adapting their plans and strategies to address challenges. Program Managers often face tight deadlines, budget constraints, and unforeseen obstacles, necessitating rapid and sound decision-making. First Responders, on the other hand, make split second decisions, handle emergencies, accidents, and disasters, determining the best course of action to save lives and protect property.
Communication: Effective communication is vital for both professions. Program Managers need to communicate clearly with team members, stakeholders, and clients to ensure everyone is on the same page regarding project goals and progress, just like First Responders who need to communicate swiftly and accurately with their team members and the public, especially in emergency situations, to coordinate actions and provide instructions.
Problem-Solving: Both roles require excellent problem-solving abilities. First Responders encounter various emergencies and crises that demand quick thinking and creative problem-solving skills to protect lives and property.Program Managers often face challenges related to project scope, resources, or timelines and must find solutions to keep the project on track.
Stress Management: First Responders work in highly stressful and unpredictable environments where they must remain calm under pressure to make sound decisions in emergencies. Program Managers deal with the pressure of meeting deadlines, managing budgets, and addressing unexpected issues. They own overall execution end to end.
Adaptability: Both Program Managers and First Responders need to be adaptable. First Responders face diverse and unpredictable situations and must adapt their strategies and responses accordingly. Similarly, Program Managers must adapt to changing project requirements, evolving technologies, and shifting priorities.
Teamwork: Collaboration and teamwork are crucial in both professions. First Responders work closely with colleagues, emergency services, and other agencies to coordinate efforts during crises and emergencies. Program Managers collaborate with cross-functional teams, stakeholders, and clients to achieve project objectives.
Time Management: Effective time management is essential for both roles. First Responders must respond promptly to emergencies, manage their time efficiently during crisis situations, and prioritize tasks to save lives and minimize damage.Program Managers need to allocate resources efficiently and ensure tasks are completed within specified timelines.
Resource Management: Both roles involve managing valuable resources. First Responders manage emergency resources such as medical supplies, rescue equipment, and personnel, ensuring these resources are deployed effectively to save lives and provide aid.Program Managers allocate budgets, manpower, and materials efficiently to ensure the successful completion of projects.
Dedication: Both Program Managers and First Responders are dedicated to their work. Program Managers are committed to the successful completion of projects, often putting in long hours to meet deadlines. Our First Responder superheroes are devoted to protecting people and neighborhoods, often at great personal risk.
Integrity: Both roles require a strong sense of integrity and ethics. Program Managers must make decisions that are in the best interest of the project and the organization. First responders adhere to moral codes, upholding justice and righteousness even in the face of temptation or danger.
Continuous Improvement: Both Program Managers and First Responders engage in continuous improvement efforts. Program Managers analyze project performance, identify areas for enhancement, and implement process improvements to optimize project outcomes. First Responders participate in debriefings after emergencies, evaluating response strategies, identifying lessons learned, and adapting their protocols for future incidents.
(T)PMs, May these similarities remind you of the profound significance and impact you make at work. Many times, you are the “First Responders” at work. Embrace your purpose, wear your achievements as badges of honor, for they are the building blocks of greatness. Keep shining!