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Vendor Management Skills

Your Qualities

  1. I "CONSISTENTLY" have discussions with my Vendors

  2. I "STAY ABREAST" of changing regulations

  3. I "STAY EDUCATED"

  4. I "DOCUMENT"

  5. I involve senior management and the board "AS NEEDED"

  6. I don't just "CHECK-THE-BOX"

  7. I "SHOP" around

  8. I understand that doing vendor management "THE RIGHT WAY" can be hard

  9. I "STRIVE" for good communication

  10. I am "ETHICAL"

  11. I do "DUE-DILIGENCE"

Typical Questions

  1. How do you manage external team dependencies in your programs?

  2. How do you choose to build in house vs. to use a third party solution?

  3. What's your process to work with vendors on your projects / programs?

Interviewers Motive

To be filled....

How to answer these questions

Coming soon. Stay tuned.

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Vendor Management: CV

More Details on Vendor Management

Vendor management is the discipline of managing, administering, and guiding product and service vendors in an organized way to drive vendor behavior in order to optimize IT or business outcomes. Simply put, businesses develop the methods, procedures and policies that govern vendor relationships so that "the organization maximizes each vendor's strategic value, while minimizing risks.

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No two businesses operate the same way; it comes down to how you market, fund, staff and service the organization. If you do not use an outside source, you are very fortunate; but with the complexities of maintaining prosperity and dependencies of technology, you will need to rely on a trustworthy resource to get you to the finish line.


In business, there is nothing more frustrating than bringing in the "experts" (even after you have vetted them) and they do not deliver on the expectation. Here are the key attributes to look for in an individual or a firm to implement a solution or project, or to be a longtime adviser in a business. Provide proof that they are experts in:

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  • Their specific industry -- scrutinize resumes and references; don't rely on just their network peers

  • The processes, activities, functions and roles that they use to enable them to deliver services to their customers

  • The ability to organize and manage knowledge; understand how to facilitate outcomes that create value

  • Provide services that are fit for purpose, stable and so reliable that the business views them as a trusted provider

  • Delivering value to customers by facilitating outcomes that customers want to achieve without taking ownership of any risks or costs incurred

  • Using the best practices in the service life cycle or continual service improvement for service design, service transition and service operations

  • Understanding and managing all of the costs and risks associated with those services

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Vendor Management: Text
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